Business to Business (B2B) and Business to Customer (B2C) models require that someone decides how each service order or delivery ticket is assigned to the proper worker or vehicle for last mile delivery. There are three primary methods used for making those decisions: manual routes, static routes, and dynamic routes.
Not everyone buys their groceries at major chains like Kroger or Walmart. Throughout the country, many people shop at either independent grocers or stores that are part of small chains. And these stores are serviced by regional food wholesalers.
Now that the weather is getting warmer, many homeowners are seeing those small piles of wood shavings that indicate that either termites or ants are around. And this discovery inevitably leads to a call to a pest control provider. Good pest control is not just a one-time call to have someone come out to eliminate the pests, but an ongoing service that has recurring technician visits to review how well the abatement is working.
Building a new home requires supplies from many vendors and the work from many construction trades. And putting it all together requires scheduling, not only by the builder but by the suppliers and contractors as well.
Over the years, I have had two opportunities for working with vehicle delivery problems. Very different businesses, but the same problem needed to be addressed.
Now that the primary heating season is over for most of the United States, it may be time to think not about how to make oil and propane deliveries, but how to do them more efficiently the time around. Much of the delivery of home heating fuel is dynamic; that is, orders are placed when fuel is needed and the supplier has to then plan a route and schedule the delivery.
Arriving at the agreed upon time at a customer location is more than just important. In many cases, it can be critical as well. Arrive too early and the driver will have to wait for the customer to open or for a dock to become available. Arrive too late and customer may already be closed or unable to accept the delivery.
Everyone likes to get water from the cooler. Many a cartoon or joke starts with co-workers hanging around the cooler getting a drink. But let’s look at the other side of this thirst quenching and sometimes social device.
If you are in the transportation business, whenever you go into a large chain store, you may think about how the groceries or other products got to the store. But there are transportation issues other than product delivery to be considered.
Less than truckload (LTL) carriers provide both first mile and last mile services for organizations that move goods. Here is the best definition that I found: The first and last mile of product distribution are very crucial to any shipper. The first mile refers to the movement of products from a shipper to a courier service or to anyone who will take these goods to their final users; and the last mile refers to this final movement of products to their final users.