Impediments to Efficient Dynamic Routing

Although there are large savings to be achieved by implementing a dynamic routing application, there must also be the awareness that changing from a loosely implemented manual process to something more rigorous will require business process changes.

One thing to consider is that, in a manual process, there can be a lot of tribal knowledge in the dispatch office, or individual head knowledge, of important parts of the process that are either not written down or only exist in some unorganized documents.

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