Restaurants need more than food for their operations. One necessary service is the delivery of new fry oil and the picking up of the expended product on a regular basis. In addition to a normal schedule, the provider also needs to handle emergency deliveries and needs to change the following day schedule when an emergency has caused schedule disruption.
First, let’s take a look at the static routing, or master schedule, part of the process.
For the most part, the needs of a restaurant are reasonably well known in advance. In the case of fry oil, the product used each week only varies depending on the weather and availability of promotional items. The regular crowd will keep visiting and buying their favorite menu items week after week.
With this knowledge, a master schedule can be developed to send vehicles with the needed products on regular basis.
In Strategic Movements, this master schedule can be used as the starting point for the routes to be executed each day.
With the COVID-19 pandemic and the changing schedules for many restaurants, it is very useful to have tools available to change the planned routing to ensure that customers are served as needed in a cost-efficient manner.
Even when we get back to a normal schedule for restaurant deliveries, there will still be exceptions that need to be addressed.
Some of these are small changes. Maybe heavy rain and flooding, or wildfires, will prevent a delivery on the scheduled date. These changes may require a delay in a scheduled delivery until the next day.
In one case, I observed that a few delayed deliveries were done by the normal driver on the next service day. The problem was that the routes on these two days were in different areas. So, after working on the delayed deliveries, a long and unproductive drive was needed to drive to the other area. And the deliveries in this area were all made later in the day than usual.
By being able to assign late work to a different driver who may be nearer a missed stop, the regularly scheduled driver will not have to make late deliveries.
And why is this important?
When a delivery usually made at a slower time at the restaurant is delayed, the driver may arrive during a busy period and may have to wait there, worsening the late arrival at subsequent stops.
Effective automation of the route planning process can be used to solve these scheduling problems.
If you have a master schedule for deliveries and have to deal with changing product usage patterns, temporary and permanent customer opening and closings, and daily scheduling changes, consider Strategic Movements as a tool to provide efficient routes for your drivers.
Please visit our website at www.strategicmovements.com to see how we can improve the efficiency of your last mile delivery work assignment.
Like the blog? Sign up and be the first to hear what we have to say.