How AI Can Help Driver Satisfaction

I always find it interesting to see what others are saying about the benefits of Artificial Intelligence in providing last mile delivery solutions. The two that are always mentioned are that it takes a lot less time to build the routes and that the routes that are produced are much more efficient. But one thing I have not seen mentioned is that AI can be used to increase driver satisfaction as well.

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The Paradox of AI in Last Mile Solutions

As we move further into the 21st century, we see more and more AI around us. My car tells me when I am leaving my lane and will brake if the car in front of me stops. So, why does finding a cost effective solution for routing pickups and deliveries take so long? To start, we need to look at what AI does.

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